Trade Window Holdings Limited Analysis

Overview

TradeWindow is a software company serving organisations working on the front line of global trade. TradeWindow provides digital solutions for exporters, importers, freight forwarders, and customs brokers to drive productivity, increase connectivity, and enhance visibility.

Performance

The following information was extracted from Trade Window Holdings Limited's full year results, released 29 May 2026

TradeWindow FY26 revenue rises 20% to $9.6m; ARR passes $10m

Trade Window Holdings Limited (NZX/ASX: TWL), a global trade software company, today reports audited FY26 financial results showing strong revenue growth supported by improved customer retention and rising average revenues per customer.

Against a volatile economic backdrop, trading revenue increased 20% to NZ$9.6 million, while Annual Recurring Revenue (ARR) surpassed NZ$10 million for the first time, ending the year at NZ$10.1 million.

Revenue growth has been unbroken since the company's NZX listing in November 2021, with an organic revenue CAGR of 28% since FY23. This record, and the FY26 result, reflects the durability of a business built on shippers and freight forwarders that recognise the security and strength of our systems. These customers value our flexibility and our commitment to driving productivity in their operations.

TradeWindow is well capitalised with a closing cash balance of NZ$4.2 million and enters FY27 with clear strategic priorities and a strong product roadmap. It is targeting FY27 trading revenue in the range of NZ$10.85 million to NZ$11.33 million with EBITDA approaching breakeven.

These audited results are consistent with the Q4 FY26 update released on 5 May 2026.

FY26 FULL YEAR HIGHLIGHTS

• Trading revenue up 20% to NZ$9.6 million (FY25: NZ$8.0 million)

• ARR of NZ$10.1 million, up 17% — first time exceeding the NZ$10 million milestone

• Shipper ARPC of NZ$30,352 per annum, up 22% on FY25; freight forwarder ARPC of NZ$13,907 per annum, up 27%

• Gross margin of 60% for the full year; 63% in Q4 FY26, up 3 percentage points on Q3 FY26

• Customer retention rate of 89%, up 2 percentage points on FY25

• EBITDA loss of NZ$1.2 million, an improvement of NZ$0.3 million on FY25 (NZ$1.5 million loss)

• Net loss after tax of NZ$2.6 million

• Closing cash balance of NZ$4.2 million

• No bank debt on the balance sheet

• FreightAI capitalised internal development costs of NZ$661k at 31 March 2026, up 47% quarter-on-quarter

• ASX listing completed in December 2025, broadening the company's investor base across Australasia